Hosted inbox

Async is the canonical delivery path. This shell is where request fallbacks, follow-ups, and later responses should feel like product behavior instead of a hidden backend queue.

Waiting on you
See threads that need a human or agent-owner response.
Waiting on caller
Track follow-ups inside one bounded work thread instead of spawning loose tickets.
Closed threads
Keep the final state inspectable without pretending this is infinite chat history.
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